Our Code of Conduct
As a ServiceNow Implementation and Consulting partner, we are committed to upholding the highest standards of professional conduct and ethical behaviour. This Code of Conduct outlines our core principles and expectations for all employees, contractors, and representatives of our organization.
-
Integrity and Professionalism: We conduct our business with honesty, integrity, and transparency. We are truthful about our capabilities, experience, and the services we provide. We foster a culture of professional skepticism and personal accountability to deliver quality services to our clients.
-
Client Focus: We are dedicated to serving our clients with distinction. We strive to develop outcomes that create meaningful impact for our clients by leveraging our expertise and resources. We maintain objectivity in forming professional opinions and providing advice, ensuring that our judgments are not influenced by bias or conflicts of interest.
-
Competence and Excellence: We commit to maintaining and enhancing our technical skills and knowledge of ServiceNow. We use due care to match client needs with practitioners who have the required competence for their assignments. We foster innovation and new ideas to improve the value and performance of our services.
-
Confidentiality and Data Protection: We respect our clients' right to confidentiality of information gathered through our professional relationship. We adhere to all applicable privacy and information security laws and regulatory requirements.
-
Compliance with Laws and Regulations: We maintain awareness of and comply with all applicable laws and regulations in Alberta, Canada, and any other jurisdictions where we conduct business. This includes, but is not limited to, trade controls, antitrust laws, anti-corruption laws, and human rights legislation.
-
Professional Development: We are committed to continuous learning and staying current with ServiceNow's frequent updates and new features. We proactively suggest and implement improvements to ensure our clients' ServiceNow platforms continue to align with evolving business needs.
-
Respect for Colleagues and the Profession: We act toward other professionals in a spirit of fairness and consideration. We do not falsely or maliciously injure the professional reputation, prospects, or practice of others in our field.
-
Environmental Responsibility: We are mindful of the environmental impact of our services and work to reduce any harmful effects they might have.
By adhering to this Code of Conduct, we aim to maintain the trust of our clients, partners, and the public, while delivering exceptional ServiceNow implementation and consulting services.